
Veelgestelde vragen

Veelgestelde vragen
What time can I check in?
What time can I check in?
Check-in at the campsite is from 2:00 PM. For apartment or holiday villa rentals, check-in is from 3:00 PM.
What time do I need to check out?
What time do I need to check out?
Check-out at the campsite is until 12:00 noon. For apartments or holiday villas, check-out is until 11:00 a.m.
Can I also check in outside opening hours?
Can I also check in outside opening hours?
If you rent an apartment or holiday villa outside of lobby opening hours, you can use the key safe. Please contact the lobby in advance by phone (0515-541443).
What are the arrival and departure days?
What are the arrival and departure days?
With us you can arrive and depart 7 days a week.
What are the park's opening hours?
What are the park's opening hours?
The lobby is open from 9:00 AM – 5:00 PM.
Can I still cancel my reservation?
Can I still cancel my reservation?
You can find our cancellation conditions in the general terms and conditions.
Can I pay in cash?
Can I pay in cash?
We do not accept cash payments in the lobby. You can, of course, pay by debit or credit card.
How does the barrier work?
How does the barrier work?
The barrier works using license plate recognition. If your license plate is registered with us, you can enter and exit the parking lot between 7:00 AM and 11:00 PM.
Is WiFi available?
Is WiFi available?
Yes, you can use WiFi for free at the park.
Will my accommodation be cleaned daily?
Will my accommodation be cleaned daily?
No, the accommodation is only cleaned upon departure.
Is bed linen provided in the accommodation?
Is bed linen provided in the accommodation?
Yes, the beds will be made for you upon arrival.
Are towels provided in the accommodation?
Are towels provided in the accommodation?
Yes, towels are provided. The towel package includes one large and one small towel per person. If you need additional towels, you can rent additional packages at the lobby.
Are there kitchen towels available in the accommodation?
Are there kitchen towels available in the accommodation?
Yes, a hand and kitchen towel are included in your stay.
Can I rent a high chair?
Can I rent a high chair?
Yes, a high chair costs €7.50 per stay. Please specify this when booking.
What type of coffee maker is used?
What type of coffee maker is used?
The studios and villas have a Nespresso machine. The apartments have a filter coffee machine.
Are the apartments wheelchair friendly?
Are the apartments wheelchair friendly?
Yes, our apartments are wheelchair accessible. The complex also has an elevator.
Can I stay overnight with my caravan or camper?
Can I stay overnight with my caravan or camper?
Yes, there is definitely room for an overnight stay with your caravan or camper on our camping pitches and comfort pitches.
What is the minimum age for camping?
What is the minimum age for camping?
Unaccompanied minors under 21 are not permitted during peak season (July/August). During other periods, groups/young people are only admitted upon prior arrangement, and a deposit of €50 per person is required.
Can I indicate a preference for a camping spot?
Can I indicate a preference for a camping spot?
When booking your camping spot, you can choose a specific spot on the map for €25.
Will I get electricity at my camping spot?
Will I get electricity at my camping spot?
At the camping pitch and the surf field, you have a CEE 6A electricity connection, and at the comfort pitch you camp with 10A power.
Are tents allowed with the camping equipment?
Are tents allowed with the camping equipment?
You are allowed to add one additional small sleeping tent to your camping equipment.
Can I park my car at my camping spot?
Can I park my car at my camping spot?
No, upon arrival, you may use your car to set up your camping equipment. Afterward, you must park in the designated parking areas.
Can I park my car at the apartment?
Can I park my car at the apartment?
Unfortunately, it's not possible to park your car directly at the apartment. However, you can load and unload at the apartment. After unloading, we kindly request that you park your car(s) in the parking lot next to the park.
What is the sep card?
What is the sep card?
You need the SEP card to use the showers, washing machines, and trash compactor. This card is issued at the lobby and can be loaded with change at the restrooms and the lobby. There's a €10 deposit for this card.
Is there a sanitary facility available?
Is there a sanitary facility available?
Yes, our park has several modern restroom facilities, equipped with toilets, showers, dishwashing facilities, baby rooms, disabled-friendly sanitary facilities, and a chemical disposal point.
How do the showers work?
How do the showers work?
To use the showers, you must first load your SEP card. You can do this with small change at the restrooms or in the lobby. Then, hold the card against the reader to get hot water. You can inquire about the current rates at the lobby.
How do the washing machine and dryer work?
How do the washing machine and dryer work?
You can use the washing machine and dryer with the SEP card.
How does waste disposal work?
How does waste disposal work?
You'll find several waste compactors at the park. Hold your waste card against the sensor to open the hatch.
Can I bring my pet?
Can I bring my pet?
Yes, dogs are allowed on the Surf Field and at some regular camping sites. Your four-legged friend is also welcome in some apartments and holiday homes.
Are dogs allowed on the beach?
Are dogs allowed on the beach?
Yes, dogs are allowed on the beach from October to March. From April to September, dogs are not permitted.
Where can I walk my dog?
Where can I walk my dog?
The various exhaust routes are indicated by signs on the site.
Are there facilities for children?
Are there facilities for children?
The entertainment team is especially for children during the school holidays. Various fun activities are organized in the recreation center "The Fun Factory," the team's home base. The square also features a skating rink, a soccer field, and a table tennis table. The park itself also has several sports fields and playgrounds.
What ages is the recreation team for?
What ages is the recreation team for?
The recreation team is generally for children up to 12 years old. During peak season (summer holidays), we also offer a four-week program for teenagers.
Is there a storage area where I can charge my electric bicycle?
Is there a storage area where I can charge my electric bicycle?
All apartments have a bicycle storage area where you can charge your electric bike. Some of the villas also have a storage area. The camping pitches do not have a storage area, so charging bicycles is not possible there.
Can I rent a bicycle?
Can I rent a bicycle?
Yes, you can rent (electric) bicycles and go-karts at the lobby. You can reserve these in advance via the MarinaParken website or app, or rent them at the reception desk for a day, weekend, or week.
Can I rent a boat?
Can I rent a boat?
No, unfortunately you can't rent a boat at our park. However, you can bring your own boat and moor it in our small harbor or marina. You can also rent a boat nearby to enjoy the IJsselmeer.
Is there a beach at the park?
Is there a beach at the park?
Yes, from the campsite you can walk to the beautiful sandy beach on the IJsselmeer. Here you can enjoy the sun and relax, swim, or surf.
Is there a supermarket on the park?
Is there a supermarket on the park?
Yes, at the entrance you will find a well-stocked supermarket where you can buy fresh bread, camping supplies, gas bottles, newspapers and magazines in addition to groceries.
Is there a restaurant on the park?
Is there a restaurant on the park?
Yes, you will find our beach pavilion 't Oude Strandhuys and a snack bar at the park.
Can I barbecue in the park?
Can I barbecue in the park?
Yes, barbecuing is permitted at the park. Please keep a bucket of sand handy for fire safety. There is no barbecue at the park; you must bring your own.
Are there fishing opportunities?
Are there fishing opportunities?
Yes, on the IJsselmeer you can fish for various types of fish, such as smelt, (pike)perch and bream.
Can I moor my boat?
Can I moor my boat?
Yes, our small harbor has room for boats up to approximately 6 meters in length. Larger boats and yachts can moor in the marina.
Is there a charging station for electric cars?
Is there a charging station for electric cars?
Yes, the park has a charging station to charge your electric or hybrid car. You'll need a standard charging card and a standard car charging cable.
Are fireworks allowed in the park?
Are fireworks allowed in the park?
No, MarinaPark Beach Resort Soal is a fireworks-free park. Setting off fireworks is not permitted.
Can I receive guests?
Can I receive guests?
Yes, guests are welcome during your stay. If visitors wish to bring their car onto the property, they must register at the lobby, and you will pay a €6 fee for the car. Your visitors can also stay overnight at your campsite, but this must also be registered at the lobby. The cost for this is €6 per person per night as a guest fee.
What to do in case of emergency?
What to do in case of emergency?
In case of serious emergencies, call 112 or, in case of extreme urgency that cannot wait until the next morning, use our intercom. The intercom is located at the reception desk's front door.
Is there an AED at the park?
Is there an AED at the park?
Of course!